Salesforce Solutions, Services Offering

Introduction:

Today Digital Transformation has been changing the business landscape at an accelerating pace. Technologies such as CRM, Cloud are at the forefront of this digital transformation revolution. CRM technologies such as Salesforce are key enablers to a customer’s digital transformation journey. They improve sales, marketing, service processes and provide new channels to interact with customers and provide a platform for delivering differentiated customer experiences.

Salesforce Technology Competence:
  • Sales cloud
  • Marketing cloud
  • Service cloud
  • Community cloud
  • Salesforce development: Force.com, Apex, Visual Force, Lightning platform, Portals
  • Integration tool: Mulesoft
  • Salesforce tools: Salesforce CPQ, Services Lightning, Chatter
  • Salesforce miscellaneous: Einstein, Heroku, Pardot
Industry Domain Experience:

Financial Services, Technology, Manufacturing, Healthcare, Professional Services, Retail, Utility, Consumer Electronics.

SRA Salesforce Services Offering:

SRA offers a full suite of Salesforce consulting and delivery services to include:

  • CRM strategy and advisory services
  • Salesforce implementation services
  • Salesforce migration and upgrade services
  • Salesforce custom development
  • Salesforce integration services (Through third party integration platform such as Mulesoft)
  • Salesforce administration, maintenance and support services